Fine Art of Small Talk
- importance of small talk:
- recognize the person's real and humanity
- shaver of surgery patient's story: small talk lifts people out of the moment
- silence is impolite - shyness can be mistaken for arrogance
- 好久没见的人 先报自己姓名 避免忘记你的人尴尬
- useful ice breakers
- business:
- what are the coming trends in your business
- changes youve seen since your start
- how does the economy/election/x affect your work
- social
- business:
- to initiate dialogue. make a statement, follow with question
- e.g. this is a great restaurant. what's your favorate i was touched by the movie. what do you think